At Babui, your trust and confidence in us are the foundation of everything we do. Protecting the privacy and security of your personal and family information is one of our highest priorities.
This Privacy Policy explains clearly how we collect, use, store, and protect your information when you use our website, social media pages, or services.
1. What Information Do We Collect?
To provide you with a smooth and better customer experience, we may collect the following types of information:
Personal Information:
- Your name
- Mobile number
- Email address
- Full delivery address
Order Information:
- Products you purchase or select
- Size and product preferences
- Order details
- Payment method, such as Cash on Delivery or online payment
Optional Information:
- Your child’s age or size, if you voluntarily provide this information when seeking assistance with choosing the appropriate size.
Digital & Technical Information:
When you visit our website, we may automatically collect certain technical information, such as:
- IP address
- Device type
- Browser information
- Cookies and browsing-related data
2. Why and How Do We Use Your Information?
The information we collect is primarily used for the following purposes:
Order Processing & Delivery
To accurately process, pack, and deliver your order to the address you provide.
Communication & Customer Support
To provide order updates, facilitate delivery-related communication, respond to your questions, and provide customer support when needed.
Improving Our Services
To improve our website, products, services, and overall customer experience.
Offers & Updates (Optional)
With your consent or where otherwise permitted, we may send you information about new collections, special offers, promotions, or events through email or messages.
You may request to stop receiving promotional communications at any time.
3. Data Security & Privacy
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
Protection of Personal Information
Your personal information is stored using appropriate security measures designed to prevent unauthorized access.
We Do Not Sell Your Personal Information
We do not sell, rent, or commercially trade your name, phone number, or personal information to third parties or advertising agencies.
4. When Do We Share Your Information With Third Parties?
We only share limited information with trusted service providers when it is necessary to fulfill your order or provide our services.
Courier & Delivery Partners
To deliver your order to the correct destination, we may share your name, delivery address, and phone number with the relevant courier or delivery service.
Payment Gateway
For online payments, your transaction may be processed through a secure and encrypted third-party payment processor. We do not unnecessarily collect or store sensitive payment information such as your full card details.
5. Cookies Policy
Our website may use temporary cookies and similar technologies to provide a smoother and more convenient browsing experience.
These cookies may help us understand how visitors use our website and improve its functionality. We do not intentionally use cookies to store your passwords or sensitive personal information.
You can disable or manage cookies at any time through your browser settings. However, disabling cookies may affect certain features or functionality of our website.
6. Your Rights as a Customer
You may have the following rights regarding your personal information:
Correction or Update
If your phone number, delivery address, or other personal information is incorrect, you may contact our customer support team to request a correction or update.
Data Deletion
If you want your personal information to be deleted from our records, you may contact us directly. We will review your request and take appropriate action, subject to any information we may be required to retain for legal, accounting, security, or legitimate business purposes.
7. Updates to This Privacy Policy
We may occasionally update or modify this Privacy Policy due to changes in our services, business practices, technology, or legal requirements.
Any significant changes will be updated directly on our website or official social media pages. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions, suggestions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us:
Email: support@babuibd.com
WhatsApp: +8801750218767